When: November 16, 2022Rule: Ground Water RuleEnforcement: Informal — resolved cooperativelyVerify on EPA.gov
TIER 2Resolved
Exceeded the Maximum Contaminant Level (running average)
When: October 1, 2022 – December 31, 2022Rule: Stage 2 DBPREnforcement: Resolving — corrective action underway
TIER 3Unresolved
Monitoring / Reporting Violation
This is a paperwork/process violation — it does not mean a contaminant was detected at unsafe levels.
When: September 29, 2022Rule: Ground Water RuleEnforcement: Informal — resolved cooperativelyVerify on EPA.gov
TIER 3Resolved
Failed to issue ongoing public notification
This is a paperwork/process violation — it does not mean a contaminant was detected at unsafe levels.
When: July 1, 2022 – November 21, 2023Rule: Ground Water RuleEnforcement: Resolving — corrective action underway
TIER 3Unresolved
Surface water treatment technique failure
When: October 1, 2021Enforcement: Informal — resolved cooperativelyVerify on EPA.gov
TIER 3Resolved
Failed to issue ongoing public notification
This is a paperwork/process violation — it does not mean a contaminant was detected at unsafe levels.
When: August 1, 2021 – August 14, 2024Rule: Ground Water RuleEnforcement: Resolving — corrective action underway
Understanding violation severity
Tier 1Urgent health risk. Utility must notify all customers within 24 hours.Tier 2Important health or treatment issue. Customers notified within 30 days.Tier 3Administrative or monitoring issue. Reported in the annual water quality report.
Source: EPA Safe Drinking Water Information System (SDWIS) · Updated quarterly
Frequently Asked Questions About SHORTLINE PSD
Is SHORTLINE PSD water safe to drink?
SHORTLINE PSD water receives a grade of F (0/100), which is considered failing. 0 contaminant(s) exceed EPA legal limits and 44 violation(s) are on record. Customers may want to consider using a water filter.
What contaminants has SHORTLINE PSD detected?
31 contaminants were tested in SHORTLINE PSD's water. Notable contaminants include Lead (90th percentile). No contaminants exceed EPA legal limits. 1 exceed EPA health goals (MCLGs).
Does SHORTLINE PSD have any EPA violations?
Yes, SHORTLINE PSD has 44 EPA violation(s) on record, with the most recent in 2025. Violation types include Other, MR, MCL. 15 are health-based violations.
How many people does SHORTLINE PSD serve?
SHORTLINE PSD serves approximately 2,727 people, West Virginia. The system provides water to 1 community: Wallace.
What type of water does SHORTLINE PSD provide?
SHORTLINE PSD sources its water from purchased surface water. Surface water comes from rivers, lakes, or reservoirs and typically requires more extensive treatment. The utility's system ID is WV3301722.
How does SHORTLINE PSD compare to other utilities in West Virginia?
SHORTLINE PSD scores 0/100 with a grade of F (failing). This score suggests significant water quality concerns relative to other utilities. Visit our West Virginia state page for a full comparison of water systems.