D32/100
NORTON WATER DEPARTMENT — Water Quality Report 2026
Serving 19,161 people · Massachusetts
Water Source
Groundwater
County
—
System ID
MA4218000
Violations
14
Contaminant Test Results
3 contaminants above EPA health goals
| Contaminant | Detected | Limit (MCL) | Status |
|---|---|---|---|
PFOA | 0.009 µg/L | 0.004 µg/L | Over Limit |
manganese | 460.00 µg/L | — | Above Goal |
Lead (90th percentile) | 0.002 mg/L | 0.015 mg/L | Above Goal |
EPA Violation History
2
Violations (last 5yr)
1
Unresolved
1
Health-Related
TIER 3Resolved
Failed to issue ongoing public notification
This is a paperwork/process violation — it does not mean a contaminant was detected at unsafe levels.
When: July 1, 2023Rule: Ground Water RuleEnforcement: Formal — state order issued
TIER 2Unresolved
Exceeded the Maximum Contaminant Level (running average)
When: October 1, 2021 – December 31, 2021Rule: Stage 2 DBPREnforcement: Formal — state order issuedVerify on EPA.gov
Understanding violation severity
Tier 1Urgent health risk. Utility must notify all customers within 24 hours.Tier 2Important health or treatment issue. Customers notified within 30 days.Tier 3Administrative or monitoring issue. Reported in the annual water quality report.
Source: EPA Safe Drinking Water Information System (SDWIS) · Updated quarterly
Frequently Asked Questions About NORTON WATER DEPARTMENT
Is NORTON WATER DEPARTMENT water safe to drink?
NORTON WATER DEPARTMENT water receives a grade of D (32/100), which is considered poor. 1 contaminant(s) exceed EPA legal limits and 14 violation(s) are on record. Customers may want to consider using a water filter.
What contaminants has NORTON WATER DEPARTMENT detected?
66 contaminants were tested in NORTON WATER DEPARTMENT's water. Notable contaminants include PFOA, Lead (90th percentile), manganese. 1 exceed EPA legal limits (MCLs). 3 exceed EPA health goals (MCLGs).
Does NORTON WATER DEPARTMENT have any EPA violations?
Yes, NORTON WATER DEPARTMENT has 14 EPA violation(s) on record, with the most recent in 2023. Violation types include MR, MCL, Other. 10 are health-based violations.
How many people does NORTON WATER DEPARTMENT serve?
NORTON WATER DEPARTMENT serves approximately 19,161 people, Massachusetts. The system provides water to 1 community: Norton.
What type of water does NORTON WATER DEPARTMENT provide?
NORTON WATER DEPARTMENT sources its water from groundwater. Groundwater is pumped from underground aquifers, which often provides natural filtration. The utility's system ID is MA4218000.
How does NORTON WATER DEPARTMENT compare to other utilities in Massachusetts?
NORTON WATER DEPARTMENT scores 32/100 with a grade of D (poor). This score suggests significant water quality concerns relative to other utilities. Visit our Massachusetts state page for a full comparison of water systems.