A80/100
CITIZENS WATER SERVICE, INC. — Water Quality Report 2026
Serving 15,096 people · Alabama
Water Source
Purchased Surface Water
County
—
System ID
AL0001293
Violations
8
Contaminant Test Results
EPA Violation History
2
Violations (last 5yr)
0
Unresolved
0
Health-Related
TIER 3Resolved
Monitoring Violation
This is a paperwork/process violation — it does not mean a contaminant was detected at unsafe levels.
When: November 1, 2024 – November 30, 2024Rule: Total Coliform RuleEnforcement: Resolving — corrective action underway
TIER 3Resolved
Exceeded the MCL for disinfection byproducts
This is a paperwork/process violation — it does not mean a contaminant was detected at unsafe levels.
When: January 11, 2023 – April 20, 2023Enforcement: Resolving — corrective action underway
Understanding violation severity
Tier 1Urgent health risk. Utility must notify all customers within 24 hours.Tier 2Important health or treatment issue. Customers notified within 30 days.Tier 3Administrative or monitoring issue. Reported in the annual water quality report.
Source: EPA Safe Drinking Water Information System (SDWIS) · Updated quarterly
Frequently Asked Questions About CITIZENS WATER SERVICE, INC.
Is CITIZENS WATER SERVICE, INC. water safe to drink?
CITIZENS WATER SERVICE, INC. water receives a grade of A (80/100), which is considered excellent. Out of 54 contaminants tested, none exceed EPA legal limits. The water meets federal safety standards.
What contaminants has CITIZENS WATER SERVICE, INC. detected?
54 contaminants were tested in CITIZENS WATER SERVICE, INC.'s water. No contaminants exceed EPA legal limits or health goals, indicating good water quality management.
Does CITIZENS WATER SERVICE, INC. have any EPA violations?
Yes, CITIZENS WATER SERVICE, INC. has 8 EPA violation(s) on record, with the most recent in 2024. Violation types include MON, MR, MCL. 3 are health-based violations.
How many people does CITIZENS WATER SERVICE, INC. serve?
CITIZENS WATER SERVICE, INC. serves approximately 15,096 people, Alabama. The system provides water to 1 community: Brookwood.
What type of water does CITIZENS WATER SERVICE, INC. provide?
CITIZENS WATER SERVICE, INC. sources its water from purchased surface water. Surface water comes from rivers, lakes, or reservoirs and typically requires more extensive treatment. The utility's system ID is AL0001293.
How does CITIZENS WATER SERVICE, INC. compare to other utilities in Alabama?
CITIZENS WATER SERVICE, INC. scores 80/100 with a grade of A (excellent). This places it among the higher-performing utilities in the state. Visit our Alabama state page for a full comparison of water systems.